Snnel Forms

Forms that ask the right questions.

Build feedback forms, bookings, sign-ups and surveys on your phone. Questions show or hide as people answer, and every answer arrives in your Snnel app.

Smart forms

Each person sees only the questions that matter to them.

Ask “Pickup or delivery?” and the address question appears only for delivery. Let people add each guest, child or item one after another. Take a signature or a map pin, and see every answer in one place in the app.

  • Show or hide questions and whole sections
  • Repeating groups for lists of people or items
  • Signatures, locations, money and grids

Question types

24 kinds of question, ready to use.

From a quick yes or no to a signature, a grid of ratings or a list people fill in item by item.

  • Short answer
  • Paragraph
  • Email
  • Phone number
  • Website link
  • Location
  • Number
  • Amount of money
  • Date
  • Time
  • Date and time
  • Multiple choice
  • Checkboxes
  • Dropdown
  • Yes or no
  • Grid
  • Star rating
  • Scale
  • Recommend score (0 to 10)
  • File upload
  • Signature
  • Agreement tick box
  • Repeating group
  • Section heading

Logic

Forms that change as people answer.

Set it up in plain words: show this question only if an earlier answer is, is not, contains, is more than or is less than something.

Show only if

Show a question only when an earlier answer matches. Combine up to ten conditions and choose whether all or any must be true.

Whole sections

Put a condition on a section heading and every question under it shows or hides together, down to the next heading.

Repeating groups

Ask the same few questions for each guest, child, product or vehicle. People tap Add for the next one, up to twenty.

Checked twice

Hidden questions are never required and their answers are never kept. Every rule is checked again when the answers arrive.

Grids

Rate several things on the same choices in one question, like service, price and cleanliness from Poor to Excellent.

Signatures and locations

People sign with a finger or share where they are with one tap, or describe the place in words. You get a map link with each answer.

Share

Get the form in front of people.

Anyone with the link can answer, or only people signed in to Snnel. No app to install for your customers.

A link of your own

Share it on WhatsApp, Instagram or by SMS. It opens fast on any phone.

QR code for the counter

Download a QR code and print it for your shop, your table or your receipt.

Send to your customers

Text the form to a group of customers from Snnel, using your SMS credit.

Schedule and limits

Open and close it on dates you choose, cap the number of answers, or allow one answer per person.

Your logo and colour

Your business name, logo and colour on the form, with your own thank-you message.

Filled in for them

Signed-in people find their name, phone and email already filled in.

Answers

See what people said, at a glance.

Every answer lands in the app straight away, with a summary for each question.

Summary charts

Counts for every choice, average ratings, recommend scores and grid totals, worked out for you.

Every answer

Open any answer to see it in full: photos shown large, signatures, map links and each item in a group.

Excel export

Download every answer to Excel, one row each, ready for your records or your accountant.

Alerts

A notification in the app and on your phone when a new answer comes in.

Private files

Photos, documents and signatures people send are kept private. Only people who manage the form can open them.

Clear about privacy

Every form has an info button explaining who made it, where the answers go and what never to type into a form.

Ideas

What businesses use it for.

  • Customer feedbackRatings and a recommend score after each visit
  • Bookings and ordersDate, time and a delivery pin when they need one
  • Event sign-upsEach guest added one after another
  • Job applicationsA CV upload and the questions that fit the role
  • Delivery and service sign-offA signature and photos when the job is done
  • SurveysGrids, scales and sections that skip what does not apply

How many forms you can make and whether people can upload files depends on your plan. Compare plans.

Ready when you are

Make your first form today.

Create your business, add products, and bring sales, stock, orders, reports, and payouts into one clean workspace.